Legal
Privacy Policy
Your privacy is important to us. Learn how we handle your data.
1. Information We Collect
- Name and contact information (phone, email, address) — shared by you via WhatsApp, email, phone call, or our website contact form
- Order details and customization preferences
- Payment information (handled securely by our payment partners)
- Communication history via WhatsApp, email, or phone
2. How We Use Your Information
- Process and fulfill your orders
- Communicate about your order status and delivery
- Provide customer support and respond to inquiries
- Send occasional updates about new products and offers (with opt-out)
- Comply with legal obligations
3. How We Store Your Information
We do not operate a backend server or database. Customer information shared with us via WhatsApp, email, phone, or the website contact form is stored locally on our devices and used only for order processing and communication. We take reasonable care to limit access to this information within our team.
4. Data Sharing
- Logistics Partners: For order delivery (name, address, phone)
- Payment Processors: For secure payment handling
- Legal Authorities: When required by law
5. Your Rights
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
6. Contact Us
For any privacy-related questions or requests, please contact us at rkmotivaras77@gmail.com or WhatsApp us at +91 81411 82184.